Birdwear offers returns/refunds on all unworn/unwashed products within 30 days of purchase.
If you have any problems with your order, please contact us at (512) 387-6558 or send us an email at firstname.lastname@example.org for further instructions. Please have a copy of your order number handy so we can look it up.
A couple of quick notes:
- We can only refund you through the same method of payment used to place the order, so sorry… no envelopes stuffed with cash.
- The customer is responsible for shipping on returns.
Can I exchange an item for a different size?
Received the wrong product or a defective shirt?
We pride ourselves on great customer satisfaction, but mistakes do sometimes happen. Just let us know and we will work with you to fix the issue as quickly as we can, and usually at no cost to you.